Automate and make as efficient as possible the order process of supplying diabetes test strips to customers who are on Medicare. Â Growth in orders was expected to rise 10 fold within 4 months and do not have the time to build a huge team so need automation. Â Phone orders are taken, where the patient needs to be qualified for Medicare, their doctor identified, their doctor must sign a work order for the patient and supplier, and the order must be shipped. Â Then a renewal process is needed to send more supplies depending on their prescription.