Salesforce is a cloud-based Customer Relationship Management (CRM) platform that makes sales, service, marketing and more easier for both businesses and their customers. Use the Salesforce applications for small, midsize and enterprise organizations, with a focus on sales and support.
Why You Should Choose Community Cloud
- Self-Service Customer Care
The self-service portals and forums let customers take control of their customer care experience.
- Personalized Portals
Provide your users with a customized portal where they can access articles, update their accounts, and create and manage cases and claims.
- Partner Relationship Management
Create a complete channel management solution for you and your partners with a dynamic PRM site.
Salesforce Community Cloud
Salesforce Community Cloud is a CRM-powered forum, portal, and website builder that works for any business is any industry. Create your website they way you want it with completely customizable templates and theme that bring your brand to life. Just add your design your site, add your data and launch your site!
- Customer Self-Service
- Partner Relationship Management
- Employee Engagement
- Lightning Bolt Solutions
- Business Integration and customizations
- Management and Analytics
We are the leaders in Community Cloud implementations helping organizations engaging with their partners and employees at personal level. We help you build your personalized communities across devices and platforms increasing collaboration and productivity.
- Industry specific templates & pre-built connectors/integrations to save you time and money
- Integrate business data from other systems making it readily accessible to customers and partners to drive business decisions and self service capabilities
- Create customized and personalized online communities increasing engagement and brand awareness
- At A5, we are about more than just systems implementation. Our A5 offerings (Audit, Advise, Align, Attain, Assist) span the entire software ownership lifecycle and that mindset permeates each aspect of our service delivery. We understand that most of the work happens around and outside of the implementation and we are happy to guide and assist you each step of the way.
- At A5, with hundreds of sales cloud implementations across verticals, our team of experts understand your complex business processes converting them into simple business solutions to drive your business forward. Our highly certified and experienced team of functional and technical consultants, architects and project managers work with your teams catering to your business needs implementing business solutions using the industry best practices.
- At A5, we utilize a hybrid Agile/Waterfall methodology that allows for and anticipates the learning that often accompanies a deep dive into our Salesforce implementation and enablement. This flexibility allows us to work with you to create a solution that will work for your sales team while creating a high sense of ownership within both the user and admin groups. We follow this up with a rigorous testing cycle to ensure platform accuracy and effectiveness prior to system launch. We’ve found this hybrid approach to be the most successful way to deliver quality projects and platforms to our clients – on time, on budget, and with high adoption.
- At A5, we accelerate your digital transformation thru our breath of services across multiple platforms helping us package customized solutions that will meet all of your business needs.