
Why You Should Choose Community Cloud
Self-Service Customer Care
The self-service portals and forums let customers take control of their customer care experience.
Personalized Portals
Provide your users with a customized portal where they can access articles, update their accounts, and create and manage cases and claims.
Partner Relationship Management
Create a complete channel management solution for you and your partners with a dynamic PRM site.
Process Improvements
• Customer self-service
• Partner relationship management
• Employee engagement
• Lightning bolt solutions
• Business integration and customizations
• Management and analytics
