We Went Live. Now What?

We Went Live. Now What?

A lack of transparency was killing morale. No one had a clue how commissions were being calculated much less how to maximize take-home pay. Managers didn’t know how compensation would fall from one quarter to the next, and sales reps were in open rebellion. A third of...
Managed Services: Doing Whatever It Takes to Help You Succeed

Managed Services: Doing Whatever It Takes to Help You Succeed

Good help is hard to come by these days. At least that’s what my grandfather used to mutter under his breath every time a waiter got his order wrong or he was forced to wait in line somewhere. I’d sigh and roll my eyes, and I’d giggle along with the rest of my...
Les Domestiques: The Little Known Heroes of the Sales Cycle

Les Domestiques: The Little Known Heroes of the Sales Cycle

July is almost over, and it’s officially the Dog Days of Summer. People are out and about, enjoying the weather and the slow pace that seems to creep in around this time. A lot of my clients are out on vacation, and I’ve been spending my time watching the Tour de...