Access Anytime, Everywhere
Oracle Service Cloud is a cloud delivery platform providing the reliability, security, and scalability needed for
the mission-critical enterprise.
the mission-critical enterprise.


Oracle Service Cloud
The Oracle Service Platform is a full suite of software on the Oracle Service Cloud to customize, expand and incorporate customer experience applications. The Oracle Service Cloud Platform allows integrators and developers to expand customer experience applications with custom objects into the database schema that can be accessed across all Oracle Service Cloud areas to enable specific business processes. Oracle Service Cloud Agent and Customer Experience Designers enable market analysts and designers with visual tools to quickly tailor engaging and reliable customer interactions through all channels of interaction.
Process Improvements
● Digital customer services
● Cross channel contact center
● Knowledge management
● Policy automation
● Field service
